Effective Date: 10/01/2015
Thank you for choosing MacsCoins.com. As a dealer in precious metals, we operate in a market where prices are continuously fluctuating based on global supply, demand, and economic conditions. Due to the nature of this business, the following policy applies to all purchases made through our website.
All Sales Are Final – No Returns or Refunds
All products sold by MacsCoins.com, including but not limited to gold, silver, platinum, and palladium bullion, coins, and related items, are final sale.
We do not accept returns, exchanges, or issue refunds under any circumstances, including but not limited to:
- Changes in market price after purchase
- Buyer’s remorse or change of mind
- Perceived or actual losses due to market fluctuations
- Delays in delivery caused by carriers or external factors
- Incorrect purchase decisions made by the customer
Market Risk Disclosure
By placing an order with MacsCoins.com, you acknowledge and agree that:
- Precious metals markets are highly volatile and prices may change rapidly.
- Once an order is confirmed, the price is locked in and cannot be adjusted.
- You assume full responsibility for any market gains or losses associated with your purchase.
Order Cancellations
Orders cannot be canceled once they are confirmed and payment is processed. Any exception to this policy, if granted at our sole discretion, may be subject to:
- Market loss fees
- Cancellation penalties
- Administrative charges
Damaged or Incorrect Items
If you receive an item that is materially damaged or incorrect:
- You must notify us within 24 hours of delivery
- Supporting documentation (photos, videos, packaging evidence) may be required
MacsCoins.com reserves the sole right to determine the appropriate resolution, which may include replacement at our discretion. This does not constitute a return or refund policy.
Shipping and Delivery
We are not responsible for delays, losses, or damages once the package has been transferred to the shipping carrier, except as required by applicable law or insured shipping terms.
Fraud Prevention and Order Refusal
MacsCoins.com reserves the right to refuse or cancel any order at our sole discretion, including but not limited to suspected fraud, pricing errors, or compliance concerns.
Agreement to Terms
By purchasing from MacsCoins.com, you confirm that you have read, understood, and agreed to this Return & Refund Policy in full.
Contact Information
For questions regarding your order, please contact:
MacsCoins.com Support
Email: sales@macscoins.com
Website: https://www.macscoins.com
MacsCoins.com reserves the right to modify this policy at any time without prior notice.